FAQ

General

What is Decisio?

Decisio is a Decision Governance Platform designed for boards and committees. Unlike task management tools, Decisio focuses specifically on the decision-making process, from raising issues through to recording binding resolutions with full audit trails.

Who is Decisio for?

Decisio is built for any governance body that makes formal decisions:

  • Corporate boards and advisory committees

  • Homeowners associations (HOAs) and strata committees

  • Non-profit boards and councils

  • Government committees and working groups

  • Any group requiring documented, accountable decision-making

What's the difference between Issues, Motions, and Resolutions?

Term
Definition

Issue

A topic or matter requiring a decision. Issues frame the problem or opportunity being addressed.

Motion

A formal proposal to resolve an issue. Motions are debated and voted upon.

Resolution

The recorded outcome once a motion passes. Resolutions are permanent records that cannot be edited.

The flow is: Issue (what needs deciding) → Motion (proposed solution) → Resolution (binding decision).


Features

What voting methods are supported?

Decisio supports three voting methods:

  • Vote — Traditional voting where members cast For, Against, or Abstain

  • Consensus — Collaborative agreement where members indicate support or concerns

  • Chair Decides — The chair makes the determination on behalf of the group

Can external people vote without an account?

Yes. You can invite participants to vote on specific motions without requiring them to create a Decisio account. Participants receive a secure invitation link to cast their vote.

Can I change a resolution after it's recorded?

No. Resolutions are permanent records and cannot be edited. This ensures the integrity of your governance records.

If circumstances change, you can:

  • Void a resolution (mark it as no longer valid)

  • Supersede it with a new resolution that replaces the original


Security & Data

Is my data secure?

Yes. Decisio takes data security seriously:

  • All data is hosted in Australia

  • Data is encrypted in transit and at rest

  • We use Supabase with Row Level Security for data isolation

  • Regular security audits and updates

What happens if I delete my account?

Before account deletion:

  • You must transfer ownership of any workspaces you own

  • Your personal data will be removed from our systems

  • Resolutions and voting records you participated in remain for governance integrity, but are anonymised where possible


Billing

How does billing work?

Decisio uses per-decision metered billing. You're charged based on the number of resolutions recorded, not the number of users. This makes it cost-effective for organisations of any size.


Need More Help?

Can't find what you're looking for? Check our Troubleshooting Guide or Contact Us.

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